Privacy Policy

Last updated: 8 May 2025

Welcome to Feig Controls UK. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or use our services. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Interpretation and Definitions

1.1 Interpretation

Terms with initial capitals have specific meanings defined below. These definitions apply whether used in singular or plural form.

1.2 Definitions

  • Account
    A unique account created for you to access our Service or parts of it.

  • Affiliate
    An entity controlling, controlled by, or under common control with us (control meaning ownership of over 50% of voting securities).

  • Company (also “we”, “us”, or “our”)
    Feig Controls UK, Unit 2B, Warwick House, Kingsbury Road, Curdworth, Sutton Coldfield, B76 9EE.

  • Cookies
    Small data files placed on your device by our website to remember your preferences, authenticate you, and analyse site usage.

  • Country
    United Kingdom.

  • Device
    Any device (computer, smartphone, tablet) used to access our Service.

  • Personal Data
    Any information relating to an identified or identifiable individual.

  • Service
    The website and any services provided through feig.co.uk.

  • Service Provider
    Third-party companies or individuals who process data on our behalf (e.g., hosting, analytics, customer support).

  • Usage Data
    Automatically collected information about how you access and use the Service (e.g., IP address, browser type, pages visited, time spent).

  • Website
    https://feig.co.uk, accessible from feig.co.uk.

  • You
    The individual or legal entity accessing or using the Service.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data

When using our Service, you may be asked to provide personally identifiable information, such as:

  • Name and surname

  • Email address

  • Telephone number

  • Postal address, city, postcode

Usage Data

Automatically collected when you use the Service, including:

  • IP address

  • Browser type and version

  • Pages viewed and time spent on each page

  • Device identifiers and operating system

  • Mobile device metadata (if applicable)

2.2 Tracking Technologies and Cookies

We use cookies, web beacons, tags, and scripts to improve and analyse our Service. You can manage cookie preferences in your browser settings; however, disabling cookies may limit your access to certain features.

We use the following categories of cookies:

  • Essential Cookies (Session): Required for core functionality and security.

  • Preference Cookies (Persistent): Remember your preferences, such as language or login status.

  • Analytics Cookies (Persistent): Help us understand how the site is used so we can improve it.

For more details, see our Cookies Policy section below.

3. How We Use Your Personal Data

We may use your information to:

  • Operate, maintain, and enhance our Service

  • Manage your Account and authenticate your access

  • Fulfil contracts for products or services you purchase

  • Communicate with you by email, phone, SMS or push notifications

  • Send you news, offers, and promotions (you may opt out at any time)

  • Respond to your inquiries and requests

  • Conduct business transfers (e.g., mergers, acquisitions)

  • Analyse trends and improve our Service, products, and marketing

4. Sharing Your Information

We may disclose your data:

  • With Service Providers: For hosting, analytics, customer support, etc.

  • With Affiliates: Under the same privacy obligations.

  • With Business Partners: To offer joint promotions or services.

  • In Business Transactions: During mergers, acquisitions, or asset sales.

  • With Consent: Whenever you give us permission.

  • As Required by Law: To comply with legal obligations or protect rights and safety.

5. Data Retention

We retain Personal Data only as long as necessary for the purposes outlined in this Policy, or to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is retained for a shorter period, unless needed for security or legal reasons.

6. International Data Transfers

Your data may be processed in the UK or other countries where our Service Providers operate. We will ensure adequate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Object to or restrict processing of your data

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at sales@feig.co.uk.

8. Security

While no internet transmission is completely secure, we implement commercially reasonable measures to protect your data. However, we cannot guarantee absolute security.

9. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect data from anyone under 13. If you believe we have inadvertently collected such data, please contact us to have it removed.

10. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

11. Changes to This Privacy Policy

We may update this Policy periodically. We will notify you of significant changes by posting the new Policy on our website and updating the “Last updated” date above. We encourage you to review this Policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us: